Privacy Policy

Privacy Policy

Last Updated: September 2024

At 247 Access Mobile Locksmith, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal Information: Name, email address, phone number, and physical address.
• Service Information: Details of the services you have requested or booked, such as the locksmith services needed, vehicle or property details.
• Payment Information: Credit or debit card details or other payment information required for service processing.
• Technical Information: IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use the personal information collected for the following purposes:

• Service Delivery: To process your requests and provide the locksmith services you have requested.
• Communication: To respond to inquiries, provide updates on services, and communicate necessary information related to appointments.
• Payment Processing: To process and complete transactions for services rendered.
• Marketing: To send you promotions or offers related to our services, where you have provided consent.
• Website Improvement: To improve our website and services by analyzing user interactions and preferences.

3. How We Share Your Information

We will not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in payment processing or providing locksmith services.
• Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations, enforce our policies, or protect our rights.
• Business Transfers: In the event of a business transfer, such as a merger or acquisition, your data may be shared with the new owners.

4. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, loss, or disclosure. Our website uses SSL encryption to ensure secure data transmission, and all sensitive payment information is handled by trusted payment processors.

5. Cookies

We use cookies on our website to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with our website, allowing us to enhance our services. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data, subject to legal requirements.
• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. This privacy policy only applies to our website, so if you click on a third-party link, please review their privacy policy before sharing any personal information.

8. Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

• Phone: 079 482 1426
• Email: info@locksmithincapetown.co.za